Welcome to Serenity Bridges Housing Solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website:

https://serenitybridgeshousing.com

1. Information We Collect

We may collect the following information when you interact with our website, forms, or services:

Personal Information

Full name

Phone number

Email address

Mailing address

Date of birth (if applicable)

Housing application details

Emergency contact information

Automatically Collected Information

IP address

Browser type

Device information

Website usage data

2. How We Use Your Information

We use your information to:

Respond to inquiries

Process housing applications

Schedule consultations

Provide housing-related services

Send appointment reminders

Communicate updates via SMS, email, or phone

Improve our website and services

Maintain safety and compliance records

3. SMS & Email Communications

By submitting your information through our website or forms, you consent to receive:

Phone calls

Text messages (SMS)

Emails related to housing services and appointments

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe from text messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

Service providers assisting our operations

Legal or regulatory authorities when required by law

Safety or emergency situations

5. Data Protection

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure.

6. Cookies & Tracking

Our website may use cookies to improve user experience and analyze website performance.

You may disable cookies through your browser settings.

7. Your Rights

You may request to:

Access your information

Correct inaccurate data

Request deletion where permitted by law

Contact us using the information below.

8. Third-Party Services

Our website may use third-party platforms such as:

GoHighLevel

Payment processors

Scheduling tools

These providers maintain their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

Serenity Bridges Housing Solutions

Email: [email protected]

Phone: 205.236.4315

Tuscaloosa County, Alabama

SMS Privacy Policy

Serenity Bridges Housing Solutions respects your privacy. Phone numbers collected for SMS communication will only be used for communication related to housing inquiries, appointment reminders, and application updates. SMS opt-in consent and phone numbers collected for SMS communication will not be shared, sold, rented, or disclosed to third parties for marketing purposes.